A new federal rule requires airlines to issue “automatic” refunds for canceled flights, but they may still refuse to pay. This case highlights the gap between passenger rights on the books and the ...

Q: I booked a business class seat for my American Airlines flight from St. Thomas to Charlotte, but 45 minutes before boarding, a gate agent told me my seat was broken and I’d have to move to the main ...

(The Hill) — Multiple airlines are offering refunds and free flight changes to passengers whose travel plans have been impacted by restrictions amid the record-breaking government shutdown. Federal ...