Trust is fundamentally about a sense of safety, familiarity and assurance that “everything will be fine.” Faith is built as we address our doubts and the questions that make us wonder if we can rely ...

Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. If you’re looking for a job, your experience as an intern ...

Revisiting a conversation with HBS professors Leslie K. John and Alison Wood Brooks on the powerful communication tool. Asking questions is a powerful way to build trust, exchange ideas, and unlock ...

Why do we ask questions? Generally, to increase knowledge, improve understanding, and obtain truthful and helpful information. However, respondents—whether a job applicant, friend, classmate, romantic ...