Zoomtopia, the annual Zoom customer and partner conference, was held October 9-10 in San Jose, CA. An audience of approximately 300 joined the live keynotes in the San Jose McEnery Conference Center ...
APLAZO’s customer support is handled via WhatsApp and the newly integrated in-app chatThe AI tools implemented support both end customers ...
The $9.5 billion customer experience market saw major activity over the past few years. SAP acquired Qualtrics for $8 billion then took it public. Medallia went public. InMoment acquired MaritzCX.
Kustomer announced on Oct. 14 a new generation of its customer experience platform that embeds artificial intelligence throughout its architecture. The company's transition from a unified CX platform ...
Inc Arabia on MSN
Egypt-born Tactful AI bags US$1 million pre-Series A to grow its agentic CX platform
Egypt-born and UK-based customer experience platform Tactful AI has raised US$1 million in a pre-Series A funding round to ...
Future Market Insights expects the worldwide customer experience platforms market to grow at a compound annual rate of 14.8 percent over the next 10 years, expanding from a current value of $13 ...
Omnichannel platform will help organizations meet rising demand for faster, more personalized customer interactions SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel ®, a global leader in business ...
MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global leader in customer experience and communications solutions, today expanded its commitment to the Avaya Experience Platform™, committing to a single, ...
Zendesk's customer experience platform is getting a fresh injection of artificial intelligence. The company is expanding its Zendesk AI solution by launching what it describes as "highly sophisticated ...
NICE Ltd. (NASDAQ:NICE) is one of the best affordable AI stocks to buy now. On December 10, NICE (NASDAQ:NICE) unveiled its CXone Mpower platform on a locally hosted cloud in South Africa, backed by ...
Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A customer data platform (CDP) collects data from online and ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results