The National Eating Disorders Association disabled its chatbot, named Tessa, due to the “harmful” responses it gave people. “Every single thing Tessa suggested were things that led to the development ...

The National Eating Disorders Association disabled its chatbot after it gave "harmful" information. Tessa runs the Body Positivity program, and has been in use alongside helpline workers since 2022.

After sparking outrage, The National Eating Disorder Association reversed its decision to replace its Helpline staff members with an AI Chatbot named Tessa. Their decision to provide automated support ...

NEDA’s leadership denies the decision had anything to do with the unionization but told NPR and KFF Health News it became necessary because of the COVID-19 pandemic, when eating disorders surged and ...

This story is free to read because readers choose to support LAist. If you find value in independent local reporting, make a donation to power our newsroom today. For more than 20 years, the National ...

How did a chatbot designed to help people with eating disorders end up offering advice on weight loss and dieting? Well, that is the question now that the National Eating Disorders Association has ...

After firing its entire human staff and replacing them with a chatbot, Vice reports that an eating disorder helpline has already announced that it’s bringing its humans back. And yes, as it turns out, ...

Holiday gatherings often revolve around food, which can be difficult for people struggling with eating disorders. South Jersey native Sarah Callazzo knows that challenge firsthand, and she's created a ...

For more than 20 years, the National Eating Disorders Association (NEDA) has operated a phone line and online platform for people seeking help with anorexia, bulimia, and other eating disorders. Last ...

The National Eating Disorders Association has indefinitely taken down a chatbot after the bot produced diet and weight loss advice. The nonprofit had already closed its human-staffed helpline. How did ...

In recent years, the demands on the NEDA helpline, and the humans who ran it, escalated. The organization says it was unsustainable. But some have... For more than 20 years, the National Eating ...