Debbie Lesser is a catalyst, facilitating crucial conversations taking place in often highly sensitive situations. As a certified medical interpreter for one of the largest health systems in the ...

Perhaps there's a way we can get automation to help us eliminate some of the rote things we are asked to do that have little to nothing to do with the art and science of practicing medicine. As we ...

One of the most vital parts of providing adequate healthcare is the exchange of information between patient and caregiver. Without clear communication, it can be difficult, and even dangerous, to ...

Seven Ways Seven Days Gets You Through the Week: Trustworthy local reporting. Piping‑hot food news. Thoughtful obituaries. Must‑do events. Stuck in Vermont videos. Eye‑opening personals. All the fun ...

When a doctor can't find an interpreter, many now reach for Google Translate. It seems like a practical fix to a pressing problem. But a new study warns this quick solution may be putting refugee and ...

Even people who speak English fluently often find that conversations with healthcare professionals sound like Greek to them. So imagine if you speak only Greek or Spanish or Farsi and want to have, ...

A new study has found that resident physicians at teaching hospitals underuse interpreter services — often relying on hand gestures or a limited number of words in the patient’s native language.

You could say that Georgina Hankerson's career was prescribed by her doctor. "I went to my appointment, and she said, 'You're bilingual. Have you ever thought about doing interpreting?' I said, 'Is ...

A recent study, published in the Annals of Emergency Medicine, has revealed that non-English speaking patients who are provided with a professional interpreter in the Emergency Department (ED) of a ...

The heart of Sergio Choy’s job as a medical interpreter is to capture the spirit of the message between patient and medical provider. “You hear things like, ‘I’m feeling a little blue today,’ in ...