Many shoppers think of returns as a no harm, no foul transaction. If they deem a purchase unnecessary, and the product is unused and easy to resell, they're largely right. However, retailers are now ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Retail returns are a massive $850 billion problem by 2025, ...

According to reports, more than 50% of us returned a Christmas gift during the 2023 holiday season. Clothing topped the list with home decor following close behind. But with holiday returns also comes ...

Returning online purchases has never been easier. For millions of shoppers, it is as simple as generating a QR code, dropping off the item, and sometimes getting an instant refund. But behind that ...

ST PETERSBURG, Fla. — Return fraud is becoming a bigger problem for online retailers, and now companies are being forced to look at how they can crack down on the expensive issue. According to the ...

As the holiday shopping season comes to a close, retailers are bracing for an estimated $150 billion in returns. However, a Kane in Your Corner investigations finds that some merchants are cracking ...

J.P. Pressley is a former editor at Manifest and contributor at BizTech magazine. Just as return fraudsters use different tactics to pull the wool over retailers’ eyes, stores can use different ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Spotting designer knockoffs is now easier than ever. French luxury brand Lacoste is using Vrai, an AI ...

A $10,000 outdoor stucco kitchen, a more than $1,000 order of shoes, a custom metal sign costing upwards of $5,000, an out-of-print board game the company never stocked nor sold, a $6,000 laser hair ...