Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that ...

The deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's ...

Salesforce will buy Fin, formerly Intercom, for about $3.6 billion to expand Agentforce with AI customer service agents and ...

Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence (AI) technology to perform a good deal of its work. He told Emily Chang, the host of Bloomberg’s "The Circuit ...

Salesforce (NYSE: CRM), the global leader in CRM and AI-powered customer relationship management, today announced it has entered into a definitive agreement to acquire Fin, an industry-leading AI ...

Salesforce’s $3.6B Fin acquisition boosts AI customer engagement, but raises integration and execution risks, says RBC.

Salesforce (CRM) wants to sell AI agents to everyone, including companies that may never log into Salesforce. This is a ...

Deployment is expected to improve operational efficiency, reduce product time-to-market, and improve customer engagement with ...

Salesforce's AppExchange marketplace has updated its AppExchange Partner Program to fuel an ecosystem of ISVs building apps that use the Salesforce platform's latest features, such as machine learning ...

Business Technology News #1 – Salesforce agrees to buy Informatica in deal worth $8 billion. Customer Service Management (CRM) leader Salesforce has agreed to acquire Informatica in an $8 billion deal ...