When companies have so much data on their customers, why is it so difficult to identify and successfully act on customers you might be able to retain, and reduce customer churn? One big issue is ...

Transformer architectures have facilitated the development of large-scale and general-purpose sequence models for prediction tasks in natural language processing and computer vision, e.g., GPT-3 and ...

By continuously aligning supply, workforce and financial outcomes, organizations can move beyond reactive adjustments and ...

The difference between sequential decision-making tasks and prediction tasks, such as CV and NLP. (a) A sequential decision-making task is a cycle of agent, task, and world, connected by interactions.