Little did he know it, but an online continuing education course Keith Iott took a few years ago would help form his vision for a first-of-its-kind hotel project in Ocean City, Md., in 2019. Iott was ...

You would think that a private place to sleep is an integral—if not the most important—element of a hotel, no matter if you’re staying at a luxury resort or a ...

John Burke, vice president of technology at the Seaport Hotel in Boston, is betting that he is at the forefront of an emerging trend in hospitality services: giving guests a reason to leave their ...