“Do no harm” is the guiding principle of American Sign Language (ASL) interpreters’ professional code of conduct. But when Joe Klug, 28, worked as a Video Relay Service (VRS) interpreter for a Twin ...

The Deaf, DeafBlind and Hard of Hearing communities depend on Video Relay Service, an essential platform that ensures equal access to telecommunications services. Every American with a phone bill pays ...

The partnership between Meta and ZP Better Together brings VRS apps, that add a sign language interpreter onscreen to allow the Deaf and Hard of Hearing to connect with family and friends, to Portal.

ASL interpreters working with VRS companies have reported difficult working conditions: workers experience high levels of muscular strain, distress, and burnout, leading to high turnover, interpreter ...