Artificial intelligence is making it harder for entry-level workers in the US to find jobs in fields like software ...

AI Industry openai sam altman Sam Altman warns AI could wipe out entire job categories, customer support roles most at risk "It does not make mistakes. It's very quick" By Rob Thubron July 24 ...

A new bipartisan bill, called the "Keep Call Centers in America Act of 2025," introduced by Sen. Gallego and Sen. Jim Justice of West Virginia on Wednesday, proposes to ensure such jobs remain in the ...

Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms.