diginomica

"Where is the value creation?" - Capgemini CEO Aiman Ezzat on overblown CEO expectations, signs of AI maturity, and putting Palantir's presumption back in its place

There is a gap between a CEO's expectation and what his team is able to deliver today.
Opinion
diginomicaOpinion

IBM's CHRO preaches fluent AI jobs blasphemy. Here's why it's critical that business leaders everywhere pay attention to what's she's saying!

Replacing entry-level jobs with AI will win possible short-term cost benefits, but longer term the real winners will be those who double down on junior level hirings.
diginomica

An immaculate re-conception? Yelp re-thinks its CX with a $270m acquisition and a 'they need us' Search tie-up with OpenAI

Yelp CEO Jeremy Stoppelman is big on the idea that AI is going to transform the way consumers experience the firm's offerings.
Opinion
diginomicaOpinion

Enterprise hits and misses - AI forces a massive data rethink, Aneel Bhusri returns as Workday CEO, and the AI versus SaaS tension persists

This week - the enterprise has a newfound obsession with "quality data" - but are we on the wrong track for AI? Pega and HubSpot turn in strong earnings, but Wall Street's AI fever (dreams?) persist.
diginomicaOpinion

Monday Morning Moan - when it comes to AI safety, here's how to cultivate a felt sense of dis-empowerment, dis-respect, and algorithmic manipulation

The UK Government has released an industry-vetted academic analysis on AI Safety to guide AI policy. Some obvious risks ...