While workers’ comp and group health are vastly different, experts who've worked sides both say both offer lessons, and comp ...

Empathy isn’t a switch claims professionals can flip. Three industry leaders say sustaining it takes self-leadership, and ...

Incidents of workplace violence persist. Training workforces to predict and prevent them is vitally important.

At National Comp in Las Vegas, an expert panel on Sept. 29 offered tips and guidance on the best ways to implement wearables ...

Rising Medical Solutions’ latest benchmarking study finds the best claims organizations aren’t chasing different strategies.

Sedgwick has appointed Courtney Welton as global chief legal officer, general counsel and corporate secretary. “Courtney’s combination of collaborative leadership and practical business judgment ...

A global capital expenditure super-cycle is redirecting investment away from asset-light digital businesses and toward large physical infrastructure, creating what Swiss Re Institute calls one of the ...

Insurance leaders are drawing a hard line between execution and judgment as they scale artificial intelligence across underwriting, claims and broking operations, according to a research report from ...

Businesses are rapidly embedding artificial intelligence into customer service, hiring, fraud detection and autonomous systems, but insurance coverage for any resulting harms remains fragmented and ...

Nearly a quarter of claims adjusters are expected to retire by the end of 2027, according to Sedgwick’s 2026 Loss Adjusting Insights Report, which draws on industry data and Sedgwick’s own ...

Physician-dispensed pharmaceuticals have long occupied a contentious space in workers’ compensation. What may start as a convenience for an injured worker can lead to stark cost differences. For ...